Terms and Conditions

Booking and Payment Policy

We have a two night minimum from Oct -May - we are happy to look at your request, as we sometimes have space for x1 night between bookings

A credit card is required to hold your booking - payment is usually processed on arrival or at the time of your welcome email. Dunluce B&B reserves the right to process cards for any cancellations within the policy period.  All card details are held securely with our online merchant Wincave. 

A pre approval check will be made on your card when details are entered - you may see a $1.00 hold on your statement.

Dunluce has credit card facilities onsite or contactless e-commerce payment option. Pre payment via credit card or bank deposit is available. 

Payments for for activities booked through Dunluce will will also be processed on arrival - you will be issued a voucher to provide the operator, cancellation policies for individual operators will apply. Dunluce can arrange bookings for most operators in town.

Tariff includes the New Zealand Goods and Services Tax of 15%

Cancellation Policy

  • Cancellations within 2 weeks will incur 100% full tariff  
  • Cancellations within 30 days will incur 25% tariff

If cancelled within 14 days of arrival date or no-show 100% forfeit of total booking. If cancelled between 15-30 days of arrival date 25% forfeit of total booking. Due to the small size of our business cancellations effect us greatly.  We appreciate that unexpected changes to travel plans may occur and we recommend adequate travel insurance to protect you against late cancellation penalties.

Mother Nature causing issues with weather and roads affecting stay are not covered, therefore we highly recommend travel insurance. Dunluce B&B is unable to carry losses on behalf of guests that should be covered by a good travel insurance policy.